Refund Policy

At Kajol Goyal, we follow a strict no-refund policy under all circumstances. Refunds will not be issued for any reason, including sizing concerns, change of mind, or delivery delays.

Exchange is only applicable in the rare event of a manufacturing defect or if the wrong product has been delivered. In such cases:

The issue must be reported to us within 24 hours of delivery via email at customercare@kajolgoyal.com, along with unboxing video and photos of the product.

After review and approval, the exchange or replacement product will be delivered within 14 business days

Please note:

Exchange will not be entertained if the product has been used, altered, or returned without original tags and packaging.

Custom-made…